Privacy Policy
Last updated: February 17, 2026
1. Introduction
At BetterBills, we understand that your privacy is important. This Privacy Policy explains how Thinkvection Technologies Pvt. Ltd. ("we", "our", or "us") collects, uses, protects, and shares your personal information when you use our billing and business record system.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- • Full name
- • Business name
- • Email address
- • Phone number
- • Business address
Billing Information
- • Payment method details
- • GSTIN (if applicable)
- • Billing address
- • Transaction history
Business Data
- • Customer records
- • Invoice details
- • Product/service catalogs
- • Financial records
Usage Data
- • IP address
- • Browser type
- • Pages visited
- • Time spent on site
3. How We Use Your Information
We use the information we collect for the following purposes:
Account Management
- • Create and manage your account
- • Verify your identity
- • Provide customer support
- • Process transactions
Service Delivery
- • Deliver our billing services
- • Generate invoices and reports
- • Maintain business records
- • Process payments
Security & Compliance
- • Prevent fraud and abuse
- • Comply with legal obligations
- • Protect our systems
- • Monitor for security threats
Communication
- • Send service notifications
- • Respond to inquiries
- • Provide updates
- • Share important information
4. Data Protection
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Control
Access to your data is restricted to authorized personnel only, with role-based permissions.
Regular Audits
We conduct regular security audits and vulnerability assessments to ensure data protection.
Employee Training
Our team receives regular training on data protection and privacy best practices.
5. Data Sharing
We Do Not Sell Your Data: We never sell your personal information to third parties.
Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as:
- Payment processing companies
- Cloud hosting providers
- Customer support platforms
- Analytics providers
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
6. Data Retention
Account Duration: We retain your personal information as long as your account is active.
Business Records: Business data and financial records are retained according to applicable Indian laws and regulations.
After Account Closure: When you close your account, we will delete your personal information, except for data that we are legally required to retain.
Note: Some business data may be retained for compliance with tax and accounting regulations as required by Indian law.
7. Your Rights
You have the following rights regarding your personal information:
Access Your Data
You can request access to the personal information we hold about you at any time.
Correct Your Data
You have the right to request correction of any inaccurate or incomplete personal information.
Delete Your Data
You can request deletion of your personal information, subject to legal requirements.
Data Portability
You can request a copy of your data in a commonly used machine-readable format.
To exercise any of these rights, please contact us at: privacy@betterbills.in
8. Cookies & Tracking
Essential Cookies: We use essential cookies to ensure our website functions properly, such as maintaining your login session.
Analytics: We use analytics tools to understand how users interact with our platform and improve our services.
Your Choices: Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our platform.
Cookie Policy: For detailed information about the cookies we use, please refer to our Cookie Policy available on our website.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including countries outside the European Economic Area (EEA).
We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally, in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: support@betterbills.in
Privacy Concerns
Email: privacy@betterbills.in
Thinkvection Technologies Pvt. Ltd.
For privacy-related complaints or concerns, we will respond within 30 days.
Your Privacy Matters: We are committed to protecting your privacy and handling your personal information with care and respect.