Frequently Asked Questions
Find answers to common questions about BetterBills. We're here to help you understand our platform and get the most out of your experience.
Getting Started
Everything you need to know to begin using BetterBills
Simply select your preferred plan, complete the business setup form with your basic information, and your account will be ready to use in minutes.
If you choose the Free plan, you'll proceed directly to signup. For paid plans, you'll complete payment first, then continue to the business setup process.
Our automated onboarding process creates your dedicated business account in just 20-30 seconds. You'll receive login credentials and can start immediately.
No technical knowledge is required. Our system is designed for ease of use with intuitive interfaces and automated setup processes.
Plans & Billing
Information about our pricing plans and billing process
The Free plan includes basic billing features, up to 50 invoices per month, email support, and essential business management tools.
Paid plans are billed monthly with automatic renewal. We use secure payment processing and you can manage your billing through your account settings.
Yes, you can change your plan at any time. Changes take effect immediately, and any price differences will be prorated.
You'll retain access to your account and all your data until the end of your current billing period. After that, your account will be deactivated.
Account & Access
Questions about account setup and user management
Yes, each business receives a unique, dedicated login ID and completely isolated environment to ensure data security and privacy.
Yes, depending on your plan. You can add team members with different access levels. Contact our support team to set up multi-user access.
Absolutely. We use enterprise-grade security protocols, bank-level encryption, and regular backups to ensure your data is always protected.
Features & Usage
Details about our features and how to use them effectively
Yes, our system includes real-time payment tracking with automated SMS, WhatsApp, and email reminders to help you manage outstanding dues.
Yes, inventory management is available in our Pro and Premium plans, allowing you to track stock levels, product catalogs, and inventory movements.
Yes, you can generate comprehensive reports including daily transactions, financial overviews, and business performance tracking. Reports are exportable for further analysis.
Yes, our dashboard is fully customizable. You can arrange widgets, choose which metrics to display, and tailor the interface to your specific business needs.
Security & Data
Information about data security and privacy
Yes, we implement enterprise-grade security measures including encryption, regular backups, and secure infrastructure to protect your business data.
No, your business data is never shared with third parties. We respect your privacy and maintain strict data confidentiality.
Our login system uses multi-layered security including unique business IDs, encrypted credentials, and secure authentication protocols to protect your account.
Still Have Questions?
We're here to help. If you didn't find the answer you're looking for, our team is ready to assist you.